Who we are
Our website address is: https://radioindustries.com.au
Radio Industries Australia
Unit 1/10 Alliance Avenue
ABN – 58 600 258 615
If you have questions or concerns regarding this statement, you should first contact Customer Support at 1300 266 682.
Any information collected by Radio Industries is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.
What personal data we collect and why we collect it
Comments & Reviews
When visitors leave comments & reviews on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms are emailed to our sales department, any information sent in the contact form will be viewed by a team member.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Information collected during the order process will contain the following: Full Name, Email Address, Billing & Shipping Address, Contact Phone Number. We do not store card details on our server, If not paying with PayPal – and you choose to save a card this will be held on eWay Secure Servers.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
The data we collect includes: device type, browser type, IP Address to determine geographical location, source to website, pages visited, time spent on each page & adverts pressed on.
How we collect your data
Data is collected through Google Analytics, Google Tags & Google Ads. This data is used to create a better user experience.
Who we share your data with
Radio Industries may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
Radio Industries does not share any information with third parties for any unknown or unrelated uses.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Google Analytics data is retained for 24 months.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Contact information is only used to follow up on ongoing orders and to send newsletters if agreed to.
How we protect your data
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL).
When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, please contact Customer Support at 1300 266 682
What data breach procedures we have in place
If a data breach occurs we will notify effected and potentially effected person(s) and act accordingly.
What third parties we receive data from
We do not receive any data from third parties.
What automated decision making and/or profiling we do with user data
We currently do not make any automated decisions or profiling based on user data, however split testing may occur and cart based suggestions may be made on checkout and other pages.